ECS Inc. International is committed to taking appropriate actions to combat the adverse impacts caused by counterfeit goods. The industry-wide issue concerning counterfeit frequency control devices is sophisticated and difficult to detect. Many of these counterfeit parts resemble ECS markings which may lead customers to believe they are genuine.
ECS maintains a proactive and global approach aimed at detecting and deterring counterfeit activity as follows:
- ECS strongly advises customers to purchase ECS parts directly from ECS or from an authorized ECS distributor.
- ECS non-conforming parts are destroyed to prevent repackaging or reselling to end customers.
- ECS maintains internal policies and procedures to prevent the purchase of counterfeit parts by maintaining a preferred suppliers list and buying direct or through authorized distributors.
- ECS is committed to combat this global problem by aggressively pursuing suspected counterfeiting and working with local authorities to prevent the spread of counterfeit goods.
Customers that buy parts through ECS or an authorized distributor receive the following benefits:
- Assurance that they are receiving fully traceable, genuine parts, which are compliant with ECS quality and environmental standards.
- ECS and our authorized distributors will stand behind all warranties and provide the full range of up-to-date technical and product information.
- ECS will not provide any warranty coverage or other assistance for parts bought from unauthorized sources.